Frequently Asked Questions
Where do I go if I have questions about my product?
Find the listing in the Marketplace home page for the product you need support with and click into Policies & Support. Here you will find the contact details for the provider of the product. If you have a question about your Sage product and you work with a Sage Business Partner, please contact them. Otherwise, please visit Sage Support Central
I’d like help selecting the right product.
If you work with a Sage Business Partner, please contact them. If you are an existing Sage customer, contact us at: 1-800-626-8634
I tried to order a product and received a message that my order could not be completed, who do I contact?
If you work with a Sage Business Partner, please contact them. If you are an existing Sage customer, contact us at: 1-800-626-8634
I’ve been notified that my subscription was suspended, how do I make payment?
If you work with a Sage Business Partner, please contact them. If you are an existing Sage customer, contact us at: 1-800-626-8634
My questions are not answered by these FAQs, what can I do?
Chat with us. Click here to start chatting with a Sage representative from 9:00 a.m. - 8:00 p.m. EST: https://www.sage.com/us-marketplacechat