Service Pro

Field Service Management Software for Sage 100
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Field Service Management for Sage 100

Service Pro is an end-to-end, cloud-based field service management solution for Sage 100. Automate field service work, including repair, preventive maintenance, installations, and inspections.

As a Sage-endorsed solution, Service Pro streamlines and automates repetitive back office and field service operational processes that can be initiated within Service Pro or the service record within Sage 100.

The native mobile application supports offline access for technicians supplying them with immediate information to get the job done right on the first call across all OS devices. Once the job is completed, information from the field flows back to Sage for review and invoicing, eliminating the need for additional tasks.

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Benefits

More profitable work orders

Increase work order profitability by slashing administrative time, increasing technician utilization, and streamlining the work order to cash process. By using Service Pro, one service company saw a... show more

Increase work order profitability by slashing administrative time, increasing technician utilization, and streamlining the work order to cash process. By using Service Pro, one service company saw a 40% reduction in time for preventative service work and more than $1,200 in sales per quote by using Service Pro. show less

Native mobile application which runs offline or online

Eliminate lost work due to internet connectivity problems using the Service Pro mobile app on any OS device. Easily complete work orders in the field without an internet connection and automatically... show more

Eliminate lost work due to internet connectivity problems using the Service Pro mobile app on any OS device. Easily complete work orders in the field without an internet connection and automatically upload them back to Sage 100 when the connection is reestablished. show less

Deep feature set for field service management

As a single application covering both the field and back office, Service Pro manages the entire field service lifecycle allowing for technology consolidation. The solution supports calls and... show more

As a single application covering both the field and back office, Service Pro manages the entire field service lifecycle allowing for technology consolidation. The solution supports calls and scheduling, to mobile work orders for technicians, to invoicing. show less

Increase scheduling capabilities and visibility in the field

Manage technician schedules with a visual schedule board, monitor technician statuses in real-time, and automatically notify them of changes to their schedules.

Manage technician schedules with a visual schedule board, monitor technician statuses in real-time, and automatically notify them of changes to their schedules.

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