SMDM DSD Service Center InstaDocs
SMDM Service Center InstaDocs for Sage 100 offers electronic document storage and access within Sage 100, featuring an integrated Documents Panel for easy document management. Users can drag, drop, edit, and tag documents with keywords for efficient searching. Master Search allows searches by File Name, Keywords, and Document Source. Service Orders and Items can be stored as PDFs in the Customer directory, with InstaDocs Role Security managing user permissions.
SMSM Service Center
SMSM The Service Center module tracks warranties, returns, exchanges, and repairs, logging sold items with inventory, sale details, end-user, warranties, and past services. Service Orders manage repairs and returns, checking warranty status, past repairs, and customer credit holds. You can print labels, charge and track labor, and search inventory for parts with special pricing. Completed Service Orders generate invoices and build a database of service history, labor analysis, failure codes, and customer invoices.
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