Technisoft Service Manager

Service & Maintenance Software

Service Management Software for Sage 300cloud

Service Manager is Technisoft's multi-award winning flagship product rated #1 in job costing, equipment maintenance, resource scheduling, agreements and field services for Sage 300cloud.

Overview Image

Benefits

Realtime information at your fingertips

Track work in progress, profit analysis, statistics, budgets and more for Jobs, Sales, Quotes and Projects in realtime from a single integrated solution.

Track work in progress, profit analysis, statistics, budgets and more for Jobs, Sales, Quotes and Projects in realtime from a single integrated solution.

Advanced equipment management

Scheduled or preventative maintenance plans, parts and labor requirements forecasting, task and activity templates. Maintenance can be set up at Site, Equipment or Model level. Maintenance set up at... show more

Scheduled or preventative maintenance plans, parts and labor requirements forecasting, task and activity templates. Maintenance can be set up at Site, Equipment or Model level. Maintenance set up at Model level can then published to all equipment of that model type, making deployment and updating of maintenance very easy to manage show less

Highly visual resource scheduling

Powerful and effective tools to see resource's commitments, skills and availability. Quickly create new jobs while logging a call. Live integration with field technicians including monitoring onsite... show more

Powerful and effective tools to see resource's commitments, skills and availability. Quickly create new jobs while logging a call. Live integration with field technicians including monitoring onsite recordings. show less

Mobile field software

Online or offline mobile capabilities for field technicians and remote staff. View Job schedules and update Job details. Upload and download files including photos and documents. Manage equipment, add... show more

Online or offline mobile capabilities for field technicians and remote staff. View Job schedules and update Job details. Upload and download files including photos and documents. Manage equipment, add parts and labor, complete tasks and activities, view history, print reports, record labor and travel time. Capture customer's Sign-Off and invoice from the field. show less

Customer web portal

Customer's 24/7 self-serve access to the Service business. Easy to use Dashboards where customers can log and monitor job requests, view and pay invoices, see their equipment and enter meter readings... show more

Customer's 24/7 self-serve access to the Service business. Easy to use Dashboards where customers can log and monitor job requests, view and pay invoices, see their equipment and enter meter readings at any time of the day. This speeds up response times providing better customer satisfaction and as an added benefit, business overheads and costs are reduced as less time is spent on telephones logging information or answering questions. show less

Details

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