Technisoft Service Manager
Service Management Software for Sage 300cloud
Service Manager is Technisoft's multi-award winning flagship product rated #1 in job costing, equipment maintenance, resource scheduling, agreements and field services for Sage 300cloud.
Benefits
Realtime information at your fingertips
Track work in progress, profit analysis, statistics, budgets and more for Jobs, Sales, Quotes and Projects in realtime from a single integrated solution.
Track work in progress, profit analysis, statistics, budgets and more for Jobs, Sales, Quotes and Projects in realtime from a single integrated solution.
Advanced equipment management
Scheduled or preventative maintenance plans, parts and labor requirements forecasting, task and activity templates. Maintenance can be set up at Site, Equipment or Model level. Maintenance set up at... show more
Scheduled or preventative maintenance plans, parts and labor requirements forecasting, task and activity templates. Maintenance can be set up at Site, Equipment or Model level. Maintenance set up at Model level can then published to all equipment of that model type, making deployment and updating of maintenance very easy to manage show less
Highly visual resource scheduling
Powerful and effective tools to see resource's commitments, skills and availability. Quickly create new jobs while logging a call. Live integration with field technicians including monitoring onsite... show more
Powerful and effective tools to see resource's commitments, skills and availability. Quickly create new jobs while logging a call. Live integration with field technicians including monitoring onsite recordings. show less
Mobile field software
Online or offline mobile capabilities for field technicians and remote staff. View Job schedules and update Job details. Upload and download files including photos and documents. Manage equipment, add... show more
Online or offline mobile capabilities for field technicians and remote staff. View Job schedules and update Job details. Upload and download files including photos and documents. Manage equipment, add parts and labor, complete tasks and activities, view history, print reports, record labor and travel time. Capture customer's Sign-Off and invoice from the field. show less
Customer web portal
Customer's 24/7 self-serve access to the Service business. Easy to use Dashboards where customers can log and monitor job requests, view and pay invoices, see their equipment and enter meter readings... show more
Customer's 24/7 self-serve access to the Service business. Easy to use Dashboards where customers can log and monitor job requests, view and pay invoices, see their equipment and enter meter readings at any time of the day. This speeds up response times providing better customer satisfaction and as an added benefit, business overheads and costs are reduced as less time is spent on telephones logging information or answering questions. show less
Details
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