Service Pro
Scheduling and Mobile Field Service App for Technicians
Service technicians communicate seamlessly with scheduling personnel while completing work orders and inspections on their iOS, Android or Windows devices with Service Pro® Mobile. The mobile app manages contacts, status, assets, and labor time via an automated punch clock, parts, tasks, inspections, signatures, and photos. Schedulers can optimize technician time and minimize customer wait time with easy, drag and drop scheduling and technician location, availability, and skill set data.
Service Contracts and Preventive Maintenance
Service Pro automates the management of service contracts and their corresponding preventive maintenance tasks. Key features for managing service contracts and maintenance include auto-scheduling, covered equipment, renewals, and billing.
Asset Management
Service Pro helps service organizations that sell, repair, maintain, and inspect equipment assets. Service Pro centralizes the tracking and management of those assets, their components, serial numbers, location, coverage, and service history.
Business Intelligence
With customizable data visualization tools in Service Pro Business Intelligence, you can track critical service KPIs, boost technician efficiency, and identify potential issues before they impact your customers. This is accomplished all without the need for IT support or coding skills.
Customer Portal
The Service Pro Customer Portal allows customers to access important information about their work orders through a convenient web portal managed directly by the service company. Customers can review information about their work orders, print an order summary, review order notes, download inspection reports, and submit service requests online.
Tech Tracker
Give your customers to-the-minute updates & reminders on upcoming appointments and request post-visit feedback with automated text and email communications from Service Pro, Tech Tracker.
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